The Council also recognises that many of the residents can simply not afford the cost of full provision and for this reason the Council will endeavour to ensure affordability through:
The Indigent Support Policy will prevail as long as funds are available.
The collective or joint gross income of all the households will be taken into account. The household income must be correctly reflected on the application form requesting indigent support.
The onus is on the recipient to inform the Council of any change in his/her status or personal household circumstances.
Criteria for Qualification for Indigent Support
Period for Qualification
Extent of Indigent Support
The extent of the monthly support will be determined by the Council's budgetary provisions and/or the amount received from the Central Government divided by the number of recipients with a maximum of an average monthly service account determined as follows:
Application for Indigent Support
Applications for relief must be made on the prescribed forms. The applicant must comply with all the necessary requirements. The application form to contain, inter alia, the following important information:
Control Measures for the Distribution of Indigent Support
For the purposes of transparency, on a monthly basis, the following key information of the recipient's indigent support should, where possible, be displayed on the notice board at the cashiering offices of the Council:
Action Against Malpractices The Council may refer queries to the Committee for Indigent Support Policy, who may take the following action:
If it is established that incorrect information was furnished in obtaining relief the following action can be taken:
Basic Services Offered to the Indigent Indigent Support is to be provided for the following services, subject to funds being allocated and the relevant criteria being adhered to:
The Council can determine special tariffs for the use by the Indigent for the following services subject to the availability of funds and compliance with the prescribed criteria:
The Council has the discretionary powers to amend any clause, stipulation or tariff embodied in the Indigent support Policy in the interest of the parties concerned.